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Empire Air is proud to announce we are accepting all residential and commercial work. Please call us for a quote, service call or enquiry  

reviews and testimonials

Reviews & Testimonials

At Empire Air Conditioning we value our customers and your feedback helps us to reward and recognise our team members, improve our processes, and to grow and develop the business.

Fantastic customer experience from initial enquiry through installation of air conditioner. Very impressed with the entire Empire team- excellent recommendations, quotes, communication and technical service. Electrician did a fab job too! Highly recommend.

VLK

We recently had Empire Air replace our aged split system with a multi head split system. From the initial quotation process to the ordering and installation, the service and communication was excellent. The installation team arrived on time, were friendly and professional and left the place clean and tidy with all the old components removed. Thank you Frank and your great team.

David Beal

Many thanks to the technicians and team at Empire for the seamless professional, efficient and friendly service from enquiry and problem diagnosis to job completion. I was kept well informed throughout the whole process and couldn't be more thankful for all your honest and reliable care. Many thanks!

Vicky

Thank you to the entire team at Empire Air. Frank has a great team supporting him, all of whom are very easy to deal with. A special call out to Bronwyn for her assistance during the quotation process and to Pat for his expertise during the installation. Well done all!

Matthew

Great service, quotation seamless, arrived on appointed day and time for installation, perfect installation and even cleaned up their mess.
Looking forward to a cool summer.
Cheers
Nick

Nick Tobin
Networked Urban Solutions Pty Ltd

Thank you for the recent install. Our house was left clean, tidy and cool after Michael and Pat completed the new air con installation.
Well done Empire Air

Matt

Our special thanks and appreciation to your technicians for their excellent work, for the way they went about it and for their consideration to us as they did so. We are most grateful.

Guy

We are delighted with the way the technicians worked and with the brilliant quiet warmth we are experiencing every day. You are all legends!

Mark
hornsbydioctors.com

Hi Team Empire - we had a system installed 3 years ago - and found it was not working well so called . Empire found the invoice and sent Michael (he installed the unit and knew all) - and they found many issues caused by others who had been in the roof fixing lights and Michael fixed it all - pronto and with a smile. Many thanks for the excellent service and follow up too. Certainly will recommend you all to others - best rgds Rich

Richard David Rossiter

Frank was very knowledgeable and helpful with sizing and selection of the split system for our living room. The guys turned up right on schedule to install and were tidy in their work.
Great to be able to turn the unit on the next day on a warm smoky day.

Fiona

Empire's maintenance staff came out and were polite, informative and honest about the maintenance of our air conditioner. It is great to find a company that you can trust with the information they provide.

Kirsty Kinch

All of a sudden summer hit and my Aircon wasn't working! Even though Bronwyn informed me there was a 4 week wait somehow she was able to fit me in within days !! and the lovely Michael fixed it within moments. Amazing staff, amazing service.
Thank you for making that so easy!

Lucy
Nomad Chiropractic

A huge thank you to Frank and his team for guiding and installing the right air-con system. Kelly has kept us well informed through out the process. The installers have done a meticulous job and would like to give them a HI-5.
Would definitely recommend your company to my circle.

Bala

We just had a 39 degree day and our home stayed 23 degrees all day. Thank you Empire Air!

My complete experience from sales, installation and maintainance has been first rate! This is a rare company that is honest and customer focused.

Highly recommended!

Tom Noot

Regards and thanks for a job well done. Your guys worked hard, were very polite, kept us informed about what was going, cleaned up after themselves and finished the job on time what more can I say.

Rhonda

Just wanted to say a special thanks to Michael and his offsider for the work at our house .
Nothing was a problem, the quality of work was fantastic and Michael was meticulous throughout the whole installation.

Not often do we compliment on work done, but when good quality customer service is received it should be duly recognised.

Well done and many thanks

Kind regards

David Sarson

Thank you to the whole Empire Air team! From Kelly in admin, Dianne in accounts, Frank coming out to quote and to the boys for installing – the service has been fantastic. What a great local company and one that I would highly recommend to all my family and friends. I’m certainly looking forward to a cool summer ahead!

Laura

I would like to thank the boys that did the installation Josh & Michael, they were fantastic and faultless.

Steve Hall
Domestic Customer, Wahroonga

A huge thank you to the team at Empire Air, our experience with you guys has been extremely awesome.

The efficiency and professionalism has been outstanding, we will be recommending you to friends and family looking for your service.

Kate Rowtliep
Domestic Customer, Hornsby

Your guys were absolutely wonderful yesterday. They are great ambassadors for your firm

David Max
Dance Max

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